Frequently Asked Questions
Everything you need to know about your Passage Publishing experience.
How long does shipping take for new collection drops?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. For limited edition drops, please allow up to 10 business days for fulfillment due to high demand.
What is your return policy for seasonal apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that items marked as 'Final Sale' during clearance events are not eligible for return or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes range from slim-fit to oversized, we recommend comparing these measurements against a similar garment you already own.
Do you ship internationally?
Yes, Passage Publishing ships to over 50 countries. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installments through Klarna and Afterpay.
How should I care for my Passage Publishing garments?
To preserve the quality of our fabrics, we recommend washing items inside out in cold water and hanging them to dry. Specific care instructions are located on the inner care label of every piece.